Completed an offer or game but don't see your reward yet? Here's what to know before you contact us.
Wait for tracking to process
If you recently completed the task or offer, please wait three business days for the system to track and process your activity. Weekends don't count toward this timeframe.
Why tracking can take longer
Sometimes tracking takes longer, usually when the offer partner needs extra time to verify completion. This verification can take up to seven business days. In most cases the reward is credited automatically once verification is complete, and you don't need to do anything.
Still missing after seven business days?
Contact EarnStar Support at [email protected] with the details of the offer or game if your reward still hasn't been credited. We'll look into it.
Play your next game on EarnStar
Join EarnStar and play games for rewards. In most cases, rewards are credited automatically once tracking is done.
