Help: your account, rewards and game offers

Straight answers from the EarnStar team on your account, the Prize Draw, claiming rewards, game offers and surveys.

How to create your EarnStar account and verify your email

How to create your EarnStar account and verify your email

Sign up for EarnStar, verify your email and start playing games and taking surveys, plus what to check if the verification email doesn't arrive.

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EarnStar's one-account-per-person policy explained

EarnStar's one-account-per-person policy explained

Each person can have only one EarnStar account. Here's why, and what to do if you can't get into the account you have.

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Minimum age requirement: who can join EarnStar

Minimum age requirement: who can join EarnStar

You must be 18 or older to join EarnStar. Here's why, and what to do if you entered the wrong date of birth.

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How to use a bonus code on EarnStar

How to use a bonus code on EarnStar

How to redeem a bonus code from the Account section on EarnStar, and what to check if the code isn't accepted.

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EarnStar password reset email not arriving? What to do

EarnStar password reset email not arriving? What to do

How to request an EarnStar password reset, set a new password and what to check if the reset email doesn't arrive.

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How the Prize Draw works on EarnStar

How the Prize Draw works on EarnStar

The EarnStar Prize Draw unlocks when you earn $5 and lets you pick a mystery box for a cash reward or an earnings boost.

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